Emmy's NHS — Trust commissioner portal · Click the bottom navigation to explore all screens

Main screens
9:41⬡⬡⬡ 100%
Good morning, Dr. Patel
Plymouth ICB
Dashboard
System live
15 March 2026
247
Waiting referrals
38
Matched this week
112
Active home visits
−34%
Avg wait reduction
Waiting list pressure Live
Physiotherapy
87 waiting82%
Mental health / therapy
63 waiting68%
Occupational therapy
54 waiting55%
District nursing
43 waiting44%
Monthly referrals
OctNovDecJanFebMar
Recent activityToday
R
Margaret H. referred
09:14 · Physiotherapy · Matched ✓
V
Home visit completed
08:30 · David R. · OT · Positive
!
5 urgent unmatched
Over 7 days · Action needed
Urgent
9:41⬡⬡⬡ 100%
Emmy's NHS
New Referral
Patient details
Care requirements
9:41⬡⬡⬡ 100%
Emmy's NHS
Patient list (247)
All (247) Urgent (5) Waiting (143) Matched (62) Active (37)
MH
Margaret Hilton
Physiotherapy · Referred today
Matched
DR
David Ramsey
OT · 3 days ago
Active
PO
Patricia Okafor
District nursing · 1 wk ago
Urgent
TC
Thomas Clarke
Speech therapy · 5 days ago
Waiting
AK
Amelia Khan
Mental health · 2 days ago
Matched
RS
Robert Singh
Community nursing · Today
Waiting
9:41⬡⬡⬡ 100%
Emmy's NHS
Analytics
11.4
Avg weeks saved
£210
Cost per patient
91%
Positive outcomes
£1.2M
Projected savings
Outcomes by specialty
Physiotherapy
94%
OT
89%
Mental health
86%
District nursing
92%
Practitioner coverage
Plymouth & surrounding (10mi)
74 practitioners
38 available now · 24 on jobs · 12 on leave
9:41⬡⬡⬡ 100%
Emmy's NHS
Compliance & Governance
Regulatory status
DSPT Assessment
Data Security & Protection Toolkit
Current
CQC Registration
Registered service provider
Active
ICO Registration
Data controller reg. ZB123456
Valid
NHS Data Sharing Agreement
Signed with Plymouth ICB
Signed
Practitioner vetting
DBS Enhanced checks
All 74 practitioners verified
100%
NMC / HCPC registration
Live verification via API
Live
Professional indemnity
Insurance confirmed for all
Confirmed
Audit log
15 Mar 09:14
Referral created : Margaret Hilton, Physio
15 Mar 09:16
Auto-matched to Sarah Blackwood
15 Mar 09:17
Notifications sent : patient + practitioner
15 Mar 08:30
Visit completed : David Ramsey, OT

Emmy's Patient — Patient-facing app · Click the bottom navigation to explore all screens

Patient app
9:41⬡⬡⬡ 100%
Hello, Margaret
Your care
is active
Sarah B. assigned
3 of 8 visits
My care packageActive
Physiotherapy — post-knee surgery
Referred by Dr. Patel · Derriford · 12 Mar 2026
Recovery progress3 / 8 visits
Next visitConfirmed
Thursday 19 March
10:00 am : Session 4 of 8
Home visit · Est. 45 minutes
Your practitioner
SB
Sarah Blackwood
Registered physiotherapist · 8 yrs exp
★★★★★
DBS checked · HCPC registered · 4.9★ across 124 visits
Care plan
Initial assessment
13 Mar · Complete
Mobility exercises
15 Mar · Complete
Strengthening programme
17 Mar · Complete
4
Balance & gait training
19 Mar · Upcoming
5
Stair climbing & home safety
22 Mar · Scheduled
9:41⬡⬡⬡ 100%
Emmy's Patient
Appointments
Upcoming
19M
Session 4 — Balance training
Thu 19 Mar · 10:00 am · Sarah B.
Confirmed
22M
Session 5 — Stair & safety
Sun 22 Mar · 11:30 am
Scheduled
26M
Session 6 — Progress review
Thu 26 Mar · 09:00 am
Scheduled
Past visits
17M
Session 3 — Strengthening
Mon 17 Mar · Completed · Notes sent
Done
15M
Session 2 — Mobility exercises
Sat 15 Mar · Completed
Done
13M
Session 1 — Initial assessment
Thu 13 Mar · Completed
Done
Feedback — session 3
How was your visit with Sarah?
9:41⬡⬡⬡ 100%
Emmy's Patient
Messages
Mon 17 Mar, 4:12 pm
Great session today Margaret! For Thursday, please wear comfortable loose trousers and have a chair nearby. We'll be working on standing balance so flat shoes are ideal. 😊
Mon 17 Mar, 5:30 pm
Thank you Sarah, I'll be ready! Should I also do the exercises you showed me tomorrow?
Mon 17 Mar, 5:45 pm
Yes please! Twice a day if possible. You're making great progress — looking forward to Thursday!
Today, 09:17
Just a reminder — your visit is on Thursday at 10am. I'll be there on time. Let me know if anything changes. 👍
9:41⬡⬡⬡ 100%
MH
Margaret Hilton
NHS No. 485 777 3456
Account details
Notification preferences
Appointment reminders
24hrs & 1hr before visit
Care plan updates
When notes are added
Share outcomes with GP
Auto-send visit summaries
Accept female practitioners only
Personal matching preference
NHS Login
Identity verified
Via NHS Login — photo ID confirmed
Verified
GP surgery linked
Devonport Health Centre
Linked

Emmy's Pro — Practitioner-facing app · Click the bottom navigation to explore all screens

Practitioner app
9:41⬡⬡⬡ 100%
Good morning, Sarah
2 visits
today
Available
£420 this week
6
Jobs this week
£420
Week earnings
12
New jobs nearby
4.9★
Your rating
Today's visits15 Mar
MH 10am
AK 2:30pm
MH
Margaret Hilton
Session 4 · 10:00 am · Drake Circus
Next
AK
Amelia Khan
Session 1 · 2:30 pm · Mutley Plain
Later
New jobs near you12
Physio — post-hip replacement
Plympton · 3.2mi · £70/visit · Urgent
Physio — lower back pain
Mutley · 1.1mi · £65/visit · Routine
9:41⬡⬡⬡ 100%
Emmy's Pro
Available jobs (12)
Physio — post-hip replacement
Urgent
📍 Plympton, 3.2mi⏱ 6 visits · ~45min💷 £70/visit
Elderly female, post-op day 14. Needs mobility & gait work. Full notes on accept.
Physio — lower back pain
Routine
📍 Mutley, 1.1mi⏱ 4 visits · ~60min💷 £65/visit
Male, 52. Chronic lower back pain. GP referred. 4-week programme.
Physio — stroke rehabilitation
Soon
📍 St Budeaux, 4.5mi⏱ 8 visits · ~50min💷 £75/visit
Male, 67. Post-stroke left-side weakness. Specialist rehab experience preferred.
9:41⬡⬡⬡ 100%
Emmy's Pro
My schedule
Week 15–21 March 2026
SUN
No visits
MON
Margaret H. · 10am
David R. · 2pm
£140
TUE
No visits
WED
Amelia K. · 11am
Thomas C. · 3:30pm
£140
THU
Margaret H. · 10am · TODAY
Amelia K. · 2:30pm
£140
FRI
David R. · 2pm
Session 2
£70
Availability
Available for new jobs
Visible to matching service
Weekend visits
Accept Sat & Sun bookings
Evening visits (after 5pm)
Accept late bookings
Urgent jobs only
Filter to premium-pay cases
9:41⬡⬡⬡ 100%
Emmy's Pro
Earnings
£1,680
This month
£420
Pending payout
£1,420
Last month
£8,960
Year to date
Weekly earnings — March
Wk 1Wk 2Wk 3Wk 4
Payment history
£
£630 paid — wk ending 14 Mar
9 visits · Bacs · Ref: EMY-2603
Paid
£
£420 paid — wk ending 7 Mar
6 visits · Bacs · Ref: EMY-2602
Paid
£
£420 pending — wk ending 21 Mar
Processing · Due 24 Mar
Pending
Tax & self-assessment
Estimated annual income
Based on current activity rate
£23,040
Income tax estimate
HMRC self-assessment guidance
~£2,408
9:41⬡⬡⬡ 100%
SB
Sarah Blackwood
Registered Physiotherapist · HCPC PH1234567
★★★★★ 4.9 · 124 visits
Professional details
Verification status
DBS enhanced check
Verified
HCPC registration
Live API check · Active
Active
Professional indemnity
Valid to Dec 2026
Valid
NHS right to work
Confirmed
First Aid certification
Expires Jun 2026
Expiring
Emmy's App — Shared Backend
One infrastructure · Three branded apps · NHS DSPT compliant · All data flows through this single secure layer
247
Active referrals
74
Registered practitioners
112
Live home visits
99.8%
System uptime
Core services — live status
Referral engineHealthy
Matching algorithmHealthy
Scheduling serviceHealthy
Notification dispatcherHealthy
Payment processor (Stripe)Healthy
Audit log writerActive
JWT auth / role gatingActive
DBS verification APIHealthy
NMC / HCPC live checkHealthy
NHS Spine connectorHealthy
Live system log
09:17:02 [MATCH] Patient #4821 → Practitioner #117 09:17:01 [NOTIF] SMS sent to +447712000001 09:16:58 [NOTIF] Push sent to pro_sarah_blackwood 09:16:55 [REFER] NHS ref #R-4821 created (Physio) 09:16:55 [AUTH] NHS trust login: plymouth_icb 09:14:30 [VISIT] Check-in: david_ramsey session #3 09:12:11 [JOB] Pro #117 accepted job_plympton_hip 09:09:44 [ALERT] 5 referrals unmatched >7d 09:05:00 [PAY] Stripe payout £630 → sarah_blackwood 08:30:12 [VISIT] Completed: david_ramsey OT #3 ✓ 08:00:00 [CRON] Daily job-match sweep complete (38 matched)
Data flow — how the three apps share one backend
Emmy's NHS Creates referral record with patient details, specialty, priority Backend DB
Matching svc Scores practitioners by specialty, proximity, availability, rating Emmy's Pro
Emmy's Pro Practitioner accepts job — booking record created in shared DB Emmy's Patient
Emmy's Patient Patient sees practitioner name, schedule, and messages in real-time Emmy's NHS
Emmy's NHS Visit completed, outcome logged → CQC audit trail updated Audit log
Pay svc Weekly Stripe payout to practitioner bank account — auto-generated payslip Emmy's Pro
Database schema (key tables)
patients
id UUID PK
nhs_number VARCHAR
name, dob TEXT
address GEOGRAPHY
gp_surgery_id FK
practitioners
id UUID PK
specialty ENUM
location GEOGRAPHY
hcpc_number VARCHAR
rating, dbs_status
referrals
id UUID PK
patient_id FK
trust_id FK
specialty, priority ENUM
status ENUM
visits
id UUID PK
referral_id FK
practitioner_id FK
scheduled_at TIMESTAMP
outcome, notes TEXT
audit_log
id SERIAL PK
actor_id, role
action TEXT
entity_type/id
timestamp TIMESTAMP
payments
id UUID PK
practitioner_id FK
amount_pence INT
stripe_ref VARCHAR
status ENUM
Compliance & security
NHS DSPT (Data Security & Protection Toolkit)Certified
UK GDPR / Data Protection Act 2018Compliant
CQC registration (provider)Active
ICO registration (data controller)Registered
NHS Spine connection (patient lookup)Integrated
End-to-end encryption (TLS 1.3 + AES-256)Active
Role-based access control (JWT)Enforced
Penetration testing — last 6 monthsPassed
Annual DBS renewal for all practitionersAutomated
External integrations
NHS Spine
Patient identity & record lookup
NHS Login
Patient authentication
ICB / Trust API
Referral intake from trusts
DBS Online
Enhanced check verification
HCPC / NMC API
Live registration status
Stripe Connect
Practitioner payouts
Twilio SMS
Appointment reminders & alerts
Firebase Push
In-app notifications
Google Maps
Route optimisation & mapping
HMRC APIs
Self-assessment guidance & UTR
AWS S3
Encrypted document storage
Datadog
Monitoring & alerting